Sending & return the air rifle yourself
If you’d prefer to use your own methods of shipping/collection to get your rifle to and from us that is no problem. Please take the time to read the below to ensure there are no delays working on your rifle. We have tried to make this as easy as possible for you to work with.
General Shipping/Packing requirements:
Pack the rifle securely in a plain, strong cardboard box with newspaper or bubble wrap surrounding the action/parts and securing it so there is no movement of the items when in transit.
If no plain packaging can be found, use brown paper or black plastic to cover any information on the box indicating the contents.
- Mark the box with FRAGILE
- Mark the box with DO NOT AIR UPLIFT
- Put your address and ours on the box, along with your order number.
Our address is:
The RAT Works
Unit 9, Wrask Farm
Desford Road,
Newbold Verdon
Leicestershire
LE9 9LG
- DO NOT Ship in a gun case or gun bag unless the stock is an integral part of the rifle such as the FX Impact. Shipping the stock when not required will incur a storage/reshipping charge of £25.
- DO NOT allow the contents move in the parcel. Inappropriately packaged items may be damaged in transit and no insurance will cover the shipment in that case. We will not be liable to cover the cost of reparations or replacement parts. So please, take the time to package it correctly.
All work needs to be booked in through our website before we can take it on. If you’d like us to book the rifle in for you, please give us a call and we can book you in over the phone.
When your order has been placed you will receive an email with an order confirmation immediately and within 48 hours a further email from us with your booked in date. Please send us the rifle to be delivered to us within that week. We cannot start work on your rifle until this date, so please get out and use the rifle until we need it.
PCP Rifles:
We recommend you drain the air from the rifle before shipping. Please check the rifle is uncocked, unloaded and any magazine (if applicable) is OUT of the breech when shipping.
WE NEED
- The action/metalwork of the rifle
- The buddy bottle or air cylinder (if these are removable)
- Any magazines you use with the rifle
Please remove the following items:
- Stock
- Silencer
- Scope
- Shroud (if it simply unscrews)
- Fill Port Plug
- Fill Probe
- Any other accessories including adapter rails or magazine cases.
For PCP rifles ONLY include the stock if you require stock engraving, if this is the case, please separate the stock from the action and wrap both up separately and appropriately.
FX Impact rifles can be shipped in their hard cases but please remove any other accessories.
Important – Email us with a list of any accessories you are sending with your rifle. When the rifle is received these will be checked off and returned with the rifle. Attach any accessories to the main body of the rifle in a plastic bag, do not leave them unpackaged in the box as they can damage the rifle in transit or be lost.
Springer rifles:
WE NEED
- The action and stock complete with stock fixtures and trigger guard.
WE DO NOT NEED:
- Silencer
- Scope
- Any other accessories
Important –Email us with a list of any accessories you are sending with the rifle. When the rifle is received these will be checked off and returned with the rifle. Attach any accessories to the main body of the rifle in a plastic bag, do not leave them unpackaged in the box as they can damage the rifle in transit.